Privacy Policy

At Firmus, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit www.firmus.lk.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and company details when you register for a course or request a proposal.
• Payment Information: We do not store your credit card details on our servers. All online payments are processed through secure third-party payment gateways.
• Usage Data: Information on how you access the Site, including your IP address, browser type, and pages visited (to help us improve our LMS).

2. How We Use Your Information

We use your data for the following purposes:

• Service Delivery: To create your student account, track your course progress, and issue certificates.
• Communication: To send you course updates, assignment feedback, or responses to your inquiries.
• Marketing: To inform you about new workshops or services (you may opt out of these emails at any time).

3. Data Sharing

We do not sell or rent your personal data to third parties. We may share your information only with:

• Service Providers: Trusted third parties who assist us in operating our website (e.g., hosting providers, email services), subject to confidentiality agreements.
• Legal Requirements: If required by Sri Lankan law or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience and keep you logged into the LMS. You can choose to disable cookies through your browser settings, but this may affect your ability to access course content.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account (subject to retaining data required for legal/accounting purposes).

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@firmus.lk
• Phone: 076 335 3556